Care & Purchase Guide

✨Before You Order

1️⃣Before You Order

What to Expect from Natural Freshwater Pearls

Every pearl is unique.
Shape, luster, surface texture, and size may vary slightly.
Natural variations are part of the beauty of genuine freshwater pearls.
No two pearls are exactly alike.
These are natural characteristics, not defects. 社交距离无瑕

2️⃣Pearl Quality Standards

How We Select Our Pearls

High-quality Chinese freshwater pearls
Hand-selected for luster, surface quality, and matching
Carefully paired and assembled

3️⃣Sizing & Fit Guide
Ring Size Guide

尺寸表

Necklace Length Guide
配图：

• 16"
• 18"
• 20"
• 22"

佩戴位置示意

Bracelet Length Guide
测量方法

4️⃣What Our Jewelry Is Made Of

Freshwater Pearls
S925 Sterling Silver
18K Gold Plating
Cubic Zirconia

About Gold Plating:Gold plating naturally wears over time depending on frequency of wear and individual body chemistry.

5️⃣Caring for Your Pearls

Wear Last

Avoid Chemicals:

Perfume
Hair spray
Lotion
Sunscreen

Store Separately

Wipe After Wearing

Avoid Water Exposure:
Shower
Swimming
Hot tubs

6️⃣Shipping & Processing

Processing Time
Orders are typically processed within 1–3 business days.

Shipping Time


7️⃣Returns & Exchanges

We Want You to Love Your Jewelry

Return window
Exchange conditions
Items that cannot be returned


8️⃣The NÉLURA Promise

We believe pearl jewelry should be worn, enjoyed, and lived in.

Every piece is thoughtfully designed to bring elegance to everyday life and carefully inspected before it reaches you.

If you have questions before or after your purchase, we're always here to help.


Contact Us